Education Sales & Support
Ready to order, or have a question?
We're here to discuss quotes, orders, upgrades and multi-seat licensing at the classroom, school, district or state level.
Our Education Specialist is ready to help. Just choose one of 3 Easy Ways to Contact Us:
We accept credit cards, PO's and school procurement cards.
Email: education@starrynighteducation.com
Call: Toll Free 1-866-688-4175 ext. 1
Fax: Purchase Orders may be faxed 24 hours a day to 952-935-4050
QUESTIONS ABOUT YOUR ORDER
If you have questions about your order, including shipping issues, missing order confirmation emails (check your SPAM folder!) or credit card payment questions, please visit our Support site. Our customer service representative will happy to help you.
TECHNICAL SUPPORT
If you are having problems with downloading, installing or running Starry Night or The Layered Earth, please visit our Support site and submit a ticket request for assistance.
You will be asked a few short questions about your problem so the right tech support representative can most effectively help you. We offer email, instant messenger, and remote support, depending on the situation.
Our support ticket system is absolutely the fastest most effective way for you to receive help. We can almost always fix problems related to our software.
We will try our best to help you with other technical problems (e.g. related to your computer's operating system, graphics card or how you are connecting to a telescope) that may affecting how you use our products.
It's going to be OK.
ALL OTHER QUESTIONS
Please email us at info@simulationcurriculum.com
or call 1-866-688-4175
We look forward to hearing from you!
