Contact Us

EDUCATION SALES

Ready to order, or have a question?

We're here to discuss quotes, orders, upgrades and multi-seat licensing at the classroom, school, district or state level.

Our Education Specialist is ready to help. Just choose one of Four Easy Ways to Contact Us:

Call: Toll Free 1-877-290-8256

Fax: Purchase Orders may be faxed 24 hours a day to 952-935-4050

Mail: If you prefer, please mail your authorized Purchase Order to:

Starry Night Education

Email: education@starrynighteducation.com

QUESTIONS ABOUT YOUR ORDER

If you have questions about your order, including shipping issues, missing order confirmation emails (check your SPAM folder!) or credit card payment questions, please visit our Support site. Our customer service representative will happy to help you.

TECHNICAL SUPPORT

If you are having problems with downloading, installing or running Starry Night or The Layered Earth, please visit our Support site.

You will be asked a few short questions about your problem so the right tech support representative can most effectively help you. We offer email, phone, and instant messenger support, depending on the situation. Support is free for all our customers.

Our support ticket system is absolutely the fastest most effective way for you to receive help. We can almost always fix problems related to our software.

We will try our best to help you with other technical problems (e.g. related to your computer's operating system, graphics card or how you are connecting to a telescope) that may affecting how you use our products.

It's going to be OK.

ALL OTHER QUESTIONS

Please email us at info@simulationcurriculum.com

or call 1-866-688-4175

We look forward to hearing from you!